Where Artificial Intelligence meets proven process methodology – discover the power of data-driven improvement.
In an era of digital transformation and constant pressure to optimize, the fusion of Artificial Intelligence (AI) with proven process management techniques opens entirely new opportunities. The “Process Management & AI” training provides a clear, structured pathway to explore and apply AI in the context of process analysis, improvement, and innovation.
Designed for professionals in quality management, operations, process excellence, and digital leadership, this two-day program introduces you to real-world methods and tools that help you identify automation potential, reduce inefficiencies, and make smarter decisions using AI.
You will gain a clear understanding of what AI can (and cannot) do within your process landscape, how to assess the maturity and feasibility of AI applications, and how to integrate these technologies into your improvement workstreams. Through hands-on exercises, real-world examples, and interactive discussions, you will explore concrete use cases and develop a customized roadmap for implementation.
Whether you’re a seasoned process expert or just beginning your journey with AI, this course provides the practical knowledge, confidence, and inspiration to unlock value and create measurable impact.
What you'll take away
A structured method to assess process potential for AI
Concrete use cases based on your real-world processes
Practical canvases, checklists, and tool overviews
Insight into successfully implemented projects
Inspiration for integrating AI into quality work
Certificate of participation
Topics of Course
This course is designed for professionals in process management, quality management, operations, and digital transformation who want to understand and apply AI to improve business processes. Through a hands-on project and optional AI Clinic, you’ll move from concept to actionable plan with confidence.
Understanding and Evaluating Processes
- Core principles of process management
- From process mapping to potential analysis
- Interfaces, cycle times, manual activities
What Can AI Do in Processes?
- Typical AI applications in process contexts
- Classification, prediction, extraction, automation
- Requirements and maturity for AI implementation
Use Case Development
- Identifying relevant processes and problem areas
- Evaluating feasibility, value, and risks
- Use Case Canvas for structured planning
Combining Proven Methods with AI
- Lean, Six Sigma, Continuous Improvement
- Where AI adds measurable value
- Process monitoring with AI-powered dashboards
- Automated analysis and decision support
Planning and Implementation
- Roadmap for introducing AI into processes
- Change management and communication strategies
- Stakeholder alignment and rollout
Interactive Practice Sessions
- Real-world process analysis from participants
- Discussion of available tools and case studies
- Group work and expert feedback
Coaching / AI Clinic (optional)
- Individual sparring to deepen your specific use case
- Clarification of open questions regarding data, solution evaluation, or roadmap
- Personal feedback from experienced trainers
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Our Trainers

What sets our trainers apart
The trainers at AIcademy are not only AI experts – they are experienced practitioners, passionate educators, and strategic partners on your journey toward successful AI adoption.
- Strong in didactics and application-oriented
All trainers bring teaching experience and solid didactic skills – and know exactly how to explain complex topics in an accessible way. - Academically qualified & practice-driven
Our trainers have academic backgrounds as well as hands-on experience from real AI projects in business, public administration, and research. - Cross-industry expertise
Content is tailored to your context – with examples from SMEs, public institutions, and large corporations. - Tool and method competence
They don’t just teach concepts – they demonstrate how tools and processes actually work: hands-on, clear, and ready to apply. - Rigorous selection process
Only those who excel professionally, methodologically, and personally are accepted as AIcademy trainers. For us, quality is no coincidence. - Learning as equals
Our trainers act as sparring partners – curious, open, and empathetic. We believe learning should be inspiring, approachable, and sometimes even fun.