You Can’t Stack Water – So Why Try?
Complexity isn’t the exception anymore – it’s the norm. In today’s fast‑moving, uncertain world, organizations and leaders constantly face challenges that resist simple, linear solutions. This training equips people to stay clear-headed, make better decisions, and take smart action even when the path ahead isn’t obvious. It blends essential insights, proven frameworks and tools with hands-on work on real-world projects.
What you will take away
A solid understanding of how to distinguish between simple, complicated, complex, and chaotic situations — and why that matters for action
Tools to navigate uncertainty without falling into paralysis or false certainty
Methods to make sense of messy contexts using stories, patterns, and multiple perspectives
Hands-on experience with frameworks like Cynefin
Strategies to lead teams through complexity with clarity, curiosity, and calm
Practical ways to work with emergence, experiment safely, and make progress without full control
Topics of Course
This training is designed for people who need to act in uncertain, fast-changing environments — without falling back on oversimplification. It combines key concepts from complexity science with practical, creative tools for working in real-world settings. The curriculum is highly interactive and rooted in applied learning: you’ll work with your own challenges, reflect with others, and leave with methods you can use immediately
Making Sense of Complexity
- Learn to distinguish between complicated and complex situations
- Understand why the difference matters – both situations require different approaches (just like ice and water: ice can be stacked, water can’t)
- Identify where your current tools and habits support or hinder clear action
Tools for Thinking, Decision Making, Acting
- Explore the Cynefin® framework as a compass for decision-making under uncertainty
- Learn how to collect and work with micro-narratives to surface hidden patterns and unlock new perspectives
- Understand how to guide teams through complexity and enable coherent action without forced alignment
- Develop interventions that are safe-to-try rather than right-or-wrong to shift system behaviour sustainably
From Insight to Action
- Apply all tools and frameworks to your own real-life challenge or project
- Practice techniques for facilitating dialogue, reflection, and structured experimentation
- Receive feedback and support from peers and the facilitator
- Leave with a concrete next step — and a toolkit for future navigation